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Check-out Evaluation
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Your experience and feedback are very important for us.
Room No.
Was it the first time you visited our hotel?
*
Yes
No
Reservation
PMS CLIENT ID
Guest name
Email
*
Mobile
Reservation ID.
Arrival
Departure
Language
Frontdesk
First impression
5
4
3
2
1
What was the problem?
Accuracy of your reservation
5
4
3
2
1
What was the problem?
Check-in/out process
5
4
3
2
1
What was the problem?
Friendliness
5
4
3
2
1
What was the problem?
Mini bus services
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Accommodation
Value for money
5
4
3
2
1
What was the problem?
Cleanliness
5
4
3
2
1
What was the problem?
Sleep quality
5
4
3
2
1
What was the problem?
Decoration
5
4
3
2
1
What was the problem?
Furniture condition
5
4
3
2
1
What was the problem?
WC/ bathroom
5
4
3
2
1
What was the problem?
Attentiveness of staff
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Lalon Idor Spa / Fresh Cafe
Value for money
5
4
3
2
1
What was the problem?
Cleanliness
5
4
3
2
1
What was the problem?
Quality of services
5
4
3
2
1
What was the problem?
Attentiveness of staff
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Breakfast
Variety
5
4
3
2
1
What was the problem?
Cleanliness
5
4
3
2
1
What was the problem?
Cuisine
5
4
3
2
1
What was the problem?
Beverages
5
4
3
2
1
What was the problem?
Quality of services
5
4
3
2
1
What was the problem?
Attentiveness of staff
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Ambrosia Gallery Restaurant
Value for money
5
4
3
2
1
What was the problem?
Cleanliness
5
4
3
2
1
What was the problem?
Cuisine
5
4
3
2
1
What was the problem?
Beverages
5
4
3
2
1
What was the problem?
Attentiveness of staff
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Wet Cafe & Nick's Pizza
Value for money
5
4
3
2
1
What was the problem?
Cleanliness
5
4
3
2
1
What was the problem?
Cuisine
5
4
3
2
1
What was the problem?
Beverages
5
4
3
2
1
What was the problem?
Attentiveness of staff
5
4
3
2
1
What was the problem?
Overall impression
5
4
3
2
1
What was the problem?
Would you return to our hotel?
Definitely
Probably
Undecided
Probably Not
Definitely Not
Would you recommend us to a friend?
Definitely
Probably
Undecided
Probably Not
Definitely Not
What did you enjoy the most about your stay?
Is there anything else you would like us to know?
Were there any employees who made your stay particularly special?
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